| Direct-store shipping threshold | The shipping policy lists free delivery for orders over $199 and a $5.99 charge below $199. Its wording does not resolve an order of exactly $199; confirm the checkout charge. | https://cowsarofficial.com/pages/shipping-policy-1 | Oct 3, 2026 |
| Delivery area and estimated transit | The store serves the contiguous 48 states, excluding Alaska, Hawaii, Puerto Rico and international addresses. Listed transit is 3–5 business days for free shipping and 5–8 for the paid standard tier, after processing. | https://cowsarofficial.com/pages/shipping-policy-1 | Oct 3, 2026 |
| 30-day direct-store return requests | Request authorization within 30 calendar days of receipt. Include the order number and issue evidence. Amazon and other marketplace purchases follow their marketplace’s return process. | https://cowsarofficial.com/pages/refund-policy | Oct 3, 2026 |
| Installed appliances must be uninstalled safely | Returns need the original condition and all accessories. Missing parts, improper installation or unauthorized modifications may prevent a full refund. | https://cowsarofficial.com/pages/refund-policy | Oct 3, 2026 |
| Return shipping and refund processing | COWSAR covers return postage for defects, damage or its own error; other approved returns may be at the buyer’s cost. Approved refunds are processed 5–10 business days after receipt and inspection. | https://cowsarofficial.com/pages/refund-policy | Oct 3, 2026 |